Terms and conditions - Arkitektens Butik


The Danish Architects’ Association accepts the following payment cards: Dankort/VISA-Dankort, VISA, Mastercard, Maestro and JCB. You can also pay using Mobilepay.

The amount will not be charged to your account until we send your order.

The listed prices include 25% value added tax (VAT). We are not responsible for inaccuracies due to typos, changes in price or sold-out items.

The Danish Architects’ Association uses an approved payment server that encrypts your card information using the SSL (Secure Socket Layer) protocol. This means that your card information cannot be accessed by outsiders.


Orders received before 12:00 (noon) on weekdays will be sent the same day.

Deliveries to private and business addresses within Denmark are handled by GLS. Normal delivery time is 1 day. If the product is not in store, or if the delivery time for your order exceeds 1 day, you will be notified when you place your order. Alternative, we will contact you directly.

The Faroe Islands, Greenland

We de not deliver to the Faroe Islands and Greenland. If you live here you can use a Danish delivery address.


Deliveries to private and business addresses within Europe are handled by GLS. Parcels under 2 kg are handled by Post Nord. Normal delivery time for countries in Europe is 5–10 days.

Countries outside Europe

We do not deliver to addresses outside Europe.

Delivery costs

Delivery cost for Denmark is DKK 39.

Delivery cost for Europe depends on the destination and on the total weight and size of the order. Max. weight for deliveries outside Denmark is 10 kg.

It is not possible to place an order with a delivery address outside Europe.

Claims and refunds

We offer a two-year warranty period in accordance with the Danish Sale of Goods Act. This right applies to flaws in the material(s) and/or manufacture.

Claims will not be honoured if any damage to or defects in the item arose due to inappropriate use or treatment of the product.


Please direct any questions and claims to:

Akademisk Arkitektforening
Åbenrå 34
1124 København K


email: shop@arkitektforeningen.dk

tel. +45 2525 0526

We do not accept parcels sent COD (cash on delivery).

Please return the product to the address below, and make sure to enclose the invoice number, copy of invoice or other identification of the purchase agreement:

Handikuvertering A/S

Att. Akademisk Arkitektforening

Walgerholm 16

3500 Værløse



To receive a refund, please send us your bank account information and information about order number and date, and we will transfer the balance owed to you.

If the item is returned in the same condition as it was received, the balance owed to you will be paid to your account as soon as possible and within 30 days. Delivery costs are not refunded, and you will also have to carry the cost of returning the product.

Right of cancellation

Private customers have the right to cancel the purchase within 14 days of receiving the item. You need to cover the costs of returning the product.

To invoke your right of cancellation, you need to notify us within 14 days after receiving the order. From the day you notify us, you have 14 days to return the product.

To notify us, send an email to shop@arkitektforeningen.dk. In this email, you need to clearly state that you wish to invoke your right of cancellation.

The condition of the product when you return it
You are only liable for any reduction in the value of the product that is due to handling besides that which is necessary to determine its nature, properties and functioning.

For books, the right of cancellation requires that the book be returned in the same condition as it was received. If you have used the book, you cannot invoke your right to cancel the purchase if the use has diminished the sales value of the book in question.

If you have tested the product beyond what is described above, we will consider it a used item. This means that if you invoke your right of cancellation, you will only receive a partial or no refund, depending on the sales value of the returned product.

Thus, to receive a full refund you have to avoid using the product.